Overview
Make refined credit risk decisions with confidence
Build your business on a solid decisioning foundation
If we’ve learned anything in this new normal, it’s that change is inevitable. Instituting the right foundation for fast action is critical to gaining a business advantage. FICO® Decision Management Suite helps you act quickly and decisively with capabilities to evaluate, customize, deploy, and scale state-of-the-art analytics and decision management solutions. Take control of your business with a platform designed to put the power of the right decisions back in your hands.
Solutions
Find
Identify qualified prospects, ready to purchase. Promote personalized offers that generate a positive response to grow your portfolio with confidence.
Acquire
Create a seamless customer buying experience with a secure environment and rapid onboarding.
Service
Reduce risk with data driven outreach and the most appropriate strategies for each customer.
Protect
Secure your bottom line by preventing fraud. Protect against identity theft and synthetic identity fraud in the digital age with state-of-the-art identity proofing technologies.
Consult
Leverage decades of analytics, credit risk and auto finance experience with expert teams who understand portfolio risk and how to create analytics-based evaluations.
Optimize
Solve complex optimization problems across the customer credit risk lifecycle.
Create a winning customer experience
A great customer experience, with consideration of their buying constraints, can make the difference between closing a deal or losing one. By using FICO solutions to make real-time, compelling offers that appeal to your customers, you can improve your close rates by up to 5%. See how you can quickly identify alternative financing terms that result in a ‘sign me up’ response from your customer.
FICO has successfully reduced our response times thanks to an automation platform that digitizes the entire financing process. This allows our risk department to instantly assess the applicant's risk and reduce processing time to a few minutes, which prevents customers from going elsewhere to seek financing.
From the FICO Blog
FICO Platform Supports Care by Volvo
Four Wheelin’: Fighting Auto Finance Application Fraud
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The Right Auto Finance Offers Delivered in Seconds
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Auto Collections: Do More with Less
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Transforming the Customer Experience: Telecommunications
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Synthetic Identities: From Data Breaches to Auto Loan Fraud
Read moreRelated resources
Gain fresh ideas and new strategies for making better business decisions with in-depth thought leadership, solution insights, and customer success stories.
White Paper
Meeting Customers Where They Are: Rethinking Debt Collection in Auto Finance
Webinar
Best Practices in Using Automated Communications throughout the Auto Finance Customer Lifecycle
Webinar
The Five Secrets to Successful Omni-Channel Collections in Auto Finance
Case Study
Auto financer safely accelerates credit decisions
Related products
Learn more about how FICO solutions can drive better decisions and better results for your customers and your organization.
FICO® Decision Management Suite
Enabling smarter business decisions through decision management.
FICO® Customer Communication Services
Digital communication for origination and onboarding, fraud management, and debt collection.
FICO® Falcon® Identity Proofing
Identity proofing that prevents fraud, helps you meet KYC obligations, and provides customers with a great digital experience.
Create Great Customer Experiences and Confidently Grow Your Portfolio.
See how FICO can help you grow your business with intelligent risk decisions, implement new strategies that match changing market trends and bring you closer to your customer.