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Government

Government

Government agencies seeking to modernize information systems have different mission specific objectives, but one common purpose: people helping people.

Overview

New technologies greatly strengthen the ability of people in government to deliver services to people who need them. Today’s government staff can design and automate workflows and consumer-facing processes— without relying on IT—and quickly change as needed. They can easily tap new data sources and analytics to better understand consumer needs and make best use of available resources. Freed from manual, routine tasks, they can focus on cases requiring their expertise and learn new ways to improve service delivery.

FICO helps government agencies deliver better services with measureable benefit:

  • Without the burden of bigger payrolls
  • Complete solutions for case and collections management
  • Callable fraud detection for program onboarding
  • Intelligent communications for program onboarding and everything after
  • Continuous monitoring, identifying non-compliant and excessive spending
  • Identification and recovery of lost tax revenue due to under-reporting and tampering

 

Decision Modeler | August 18-21, 2020
August 18, 2020

Decision Modeler | August 18-21, 2020

This course is aimed at developers and rule writers.  The course covers rule authoring using both interactive builder and advanced builder where participants will learn how to write using Structured Rule Language (SRL); project testing and deployment.

Join Us
Canada: Addressing the Debt Cliff
August 19, 2020

Canada: Addressing the Debt Cliff

Time: 10am PST/ 12pm CST / 1 PM ET

The Government of Canada has taken significant actions to support Canadians and businesses facing hardship as a result of the COVID-19 outbreak including financial support, loans and access to credit for small and medium businesses. The government has provided long-term stable funding to banks and mortgage lenders for continued lending to Canadian consumers and businesses, increased eligibility for student grants and broadened financial assistance across multiple sectors.

Join Us
Debt Management 2020 - Customer Engagement
August 25, 2020

Debt Management 2020 - Customer Engagement

Time: 11 am UK BST

Collections operations across the globe are being stretched to breaking point. You're dealing with challenges such as ongoing, significant customer demand; payment relief exit strategies; capacity constraints due to lockdowns; working-from-home challenges; second-wave planning or local regulators taking a keen interest in operational resilience.

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Debt Management 2020 – Affordability
August 27, 2020

Debt Management 2020 – Affordability

Time: 11 am UK BST

Traditional affordability assessments are long processes for both customers and employees, as the average telephony assessment takes up to one hour to complete. As customers rush through the calls, they provide self-declared income and spending information — but due to customer bias and an inclination to round-up amounts, these assessments result in inaccurate budgets and unsustainable agreements.

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Debt Management 2020 - Decision Optimisation
September 2, 2020

Debt Management 2020 - Decision Optimisation

Time: 2:00 pm UK BST

On the back of the COVID-19 pandemic, many organisations face increasing volumes of debt in arrears, and a higher share of financially stressed customers. In early collections, this requires stronger segmentation, focus of manual activities on relevant customers, and a higher degree of automation when treating medium- and low-risk customers. Customers in financial stress require payment plan changes that balance affordability with risk considerations, and most importantly, are sustainable and do not break after a couple of instalments.

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Improve Your Financial Crime Detection with Siron® 19 and Alert and Case Manager
September 10, 2020

Improve Your Financial Crime Detection with Siron® 19 and Alert and Case Manager

Time: 02:00 PM CEST/01:00 UK BST
Complimentary Webinar
60 Minutes

Looking for an easy way to further increase Financial Crime Compliance effectiveness and efficiency? Join us for this free webinar to hear about the innovations in Siron® Anti-Financial Crime Solutions Release 19 as well as the new Alert & Case Manager (ACM) release — innovations that improve detection, reduce false-positives and speed up case management processes.

Join Us
Blaze Advisor Fundamentals for Java Developers | September 22-25, 2020
September 22, 2020

Blaze Advisor Fundamentals for Java Developers | September 22-25, 2020

This two-part course provides a foundation for developing a Blaze Advisor system-enabled application. Part 1 is for both Business Analysts and Developers who maintain rules in the RMA.  Part 2 is for Developers who need to understand the SRL generated by the RMA.  Students are introduced to rule authoring, Structured Rule Language (SRL), testing, RMA generation, lifecycle management in the RMA, and rule project deployment.

Join Us
Blaze Advisor Fundamentals for Java Developers | September 22-25, 2020
September 22, 2020

Blaze Advisor Fundamentals for Java Developers | September 22-25, 2020

This two-part course provides a foundation for developing a Blaze Advisor system-enabled application. Part 1 is for both Business Analysts and Developers who maintain rules in the RMA.  Part 2 is for Developers who need to understand the SRL generated by the RMA.  Students are introduced to rule authoring, Structured Rule Language (SRL), testing, RMA generation, lifecycle management in the RMA, and rule project deployment.

Join Us
Decision Modeler | October 20-23, 2020
October 20, 2020

Decision Modeler | October 20-23, 2020

This course is aimed at developers and rule writers.  The course covers rule authoring using both interactive builder and advanced builder where participants will learn how to write using Structured Rule Language (SRL); project testing and deployment.

Join Us
FICO Xpress Fundamentals with Xpress Insight | October 20-23, 2020
October 20, 2020

FICO Xpress Fundamentals with Xpress Insight | October 20-23, 2020

This course familiarizes attendees with optimization models and techniques, and the terminology used to describe them. Participants gain an understanding of the Xpress suite, the Mosel modeling and programming language, and Xpress Workbench. Through a series of projects illustrating applications of the LP and MIP methods, students learn to implement optimization models using Xpress Optimization Suite.

Join Us
Decision Modeler | October 27-30, 2020
October 27, 2020

Decision Modeler | October 27-30, 2020

This course is aimed at developers and rule writers.  The course covers rule authoring using both interactive builder and advanced builder where participants will learn how to write using Structured Rule Language (SRL); project testing and deployment.

Join Us
Blaze Advisor Fundamentals for Java Developers | November 17-20, 2020
November 17, 2020

Blaze Advisor Fundamentals for Java Developers | November 17-20, 2020

This two-part course provides a foundation for developing a Blaze Advisor system-enabled application. Part 1 is for both Business Analysts and Developers who maintain rules in the RMA.  Part 2 is for Developers who need to understand the SRL generated by the RMA.  Students are introduced to rule authoring, Structured Rule Language (SRL), testing, RMA generation, lifecycle management in the RMA, and rule project deployment.

Join Us
Decision Modeler | December 1-4, 2020
December 1, 2020

Decision Modeler | December 1-4, 2020

This course is aimed at developers and rule writers.  The course covers rule authoring using both interactive builder and advanced builder where participants will learn how to write using Structured Rule Language (SRL); project testing and deployment.

Join Us
Decision Modeler | December 15-18, 2020
December 15, 2020

Decision Modeler | December 15-18, 2020

This course is aimed at developers and rule writers.  The course covers rule authoring using both interactive builder and advanced builder where participants will learn how to write using Structured Rule Language (SRL); project testing and deployment.

Join Us
State of Maryland

State of Maryland

Makes Debt Collection Efficient and Productive with FICO Solution.

Case Study
Driving Sharper Government Decisions with Analytic Technology

Driving Sharper Government Decisions with Analytic Technology

Partner with FICO to Improve Government Operations: Four Use Cases

Case Study