Skip to main content
Two people talking at work

Events and Webinars

Join us online or in-person, and learn how you can start making decisions that drive higher levels of growth, profitability and customer satisfaction.

On-Demand Webinars

On-Demand Webinars

Did you miss our event or want to watch it again? See our library of on-demand videos for all your needs.

Watch On-Demand

Upcoming Events & Webinars
Product Training August 18, 2020 -

Decision Modeler | August 18-21, 2020

This course is aimed at developers and rule writers.  The course covers rule authoring using both interactive builder and advanced builder where participants will learn how to write using Structured Rule Language (SRL); project testing and deployment.

Join us
Decision Modeler | August 18-21, 2020
Webinar August 19, 2020

Canada: Addressing the Debt Cliff

Time: 10am PST/ 12pm CST / 1 PM ET

The Government of Canada has taken significant actions to support Canadians and businesses facing hardship as a result of the COVID-19 outbreak including financial support, loans and access to credit for small and medium businesses. The government has provided long-term stable funding to banks and mortgage lenders for continued lending to Canadian consumers and businesses, increased eligibility for student grants and broadened financial assistance across multiple sectors.

Join us
Canada: Addressing the Debt Cliff
Webinar August 25, 2020

Debt Management 2020 - Customer Engagement

Time: 11 am UK BST

Collections operations across the globe are being stretched to breaking point. You're dealing with challenges such as ongoing, significant customer demand; payment relief exit strategies; capacity constraints due to lockdowns; working-from-home challenges; second-wave planning or local regulators taking a keen interest in operational resilience.

Join us
Debt Management 2020 - Customer Engagement
Webinar August 25, 2020

Federal and State Debt Collection Policy: The Path Ahead

10AM PDT | 1PM EDT

2020 was already shaping up to be an important year for collections professionals on the legislative and regulatory fronts. With the emergence of the COVID-19 health emergency in March, policy impacts intensified. Get caught up on the latest developments and learn what to expect for the remainder of 2020 and the first half of 2021. Join the discussion led by Washington policy experts, Leah Dempsey, Vice President and Senior Counsel for Federal Advocacy, ACA International, Andrew  Madden, Vice President of Government and State Affairs, ACA International  and  Daniel Nestel, Senior Director of Government Relations, FICO. 

Join us
Federal and State Debt Collection Policy: The Path Ahead
Webinar August 25, 2020

Scaling Your Third-Party Cyber Risk Management Program Post COVID-19 and Beyond

Time: 11am PST/ 1pm CST / 2 PM ET

Among the many challenges the COVID-19 pandemic has presented the auto industry, is an underdiscussed yet serious threat of cyber attacks occurring through your vendors and suppliers. Many of you have relationships with hundreds, if not thousands of third parties, so, their cyber risks will undeniably become your risks, if not managed properly.

Join us
Scaling Your Third-Party Cyber Risk Management Program Post COVID-19 and Beyond
Webinar August 25, 2020

Collections and Churn Strategies to Weather the Pandemic and Beyond

11AM PDT | 2PM EDT

Please join industry experts from T-Mobile, Comcast and Cox as we explore Collections and Churn strategies to help you weather the pandemic and beyond.

Join us
Collections and Churn Strategies to Weather the Pandemic and Beyond
Webinar August 27, 2020

Debt Management 2020 – Affordability

Time: 11 am UK BST

Traditional affordability assessments are long processes for both customers and employees, as the average telephony assessment takes up to one hour to complete. As customers rush through the calls, they provide self-declared income and spending information — but due to customer bias and an inclination to round-up amounts, these assessments result in inaccurate budgets and unsustainable agreements.

Join us
Debt Management 2020 – Affordability