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Profitable customer management means being able to continually strike the best balance between risk, revenue and cost. FICO® TRIAD® Customer Manager does this with a unique combination of analytics, simulation, champion/challenger testing and strategy consulting. The result? Unmatched capabilities for predicting customer behavior, helping you make the right decisions at the right time. In fact, more than 65% of worldwide consumer credit card decisions are automated and improved with TRIAD Customer Manager, making it the world’s leading credit and deposit customer management solution.
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More revenue, fewer delinquencies
FICO® TRIAD® Customer Manager automates and improves decisions for credit cards, debit cards, deposit accounts, all kinds of loans, mortgages and other business lines. Your results will vary, but typical results show:
FICO® TRIAD® Customer Manager enables you to test and adapt strategies with FICO’s predictive analytics. Using an analytic closed-loop process, you can deliver precise and consistent customer treatments for a variety of financial products, including credit cards, current or demand deposit accounts, mortgages, installment loans and more.
Flexibility to make data-driven decisions your way.
Advanced analytics for precise, timely predictions of customer behavior.
Strategy tools give business users more power and independence than ever.
Champion/challenger testing — and the means to develop higher performing challengers.
Results tracking and reporting to measure ongoing success.
“Closed loop” architecture for continuous improvement.
FICO® TRIAD® Customer Manager customers know that effective custom models deliver tremendous benefits, but take time and effort. To find the strongest predictors, those that add directly to increases in a business’s profitability, modelers...
Ever wonder how auto lenders are reducing delinquencies by 20-25%? Tom Dehler, FICO’s Customer Management Segment Leader, talks about the challenges auto lenders face managing delinquencies and how FICO can help.
What we’ve learned about challenger strategies Organizations are always striving to build better decision-making models as a way to increase operational efficiency and beat the competition. However, failure to properly test new challenger ...
Financial services organizations are always striving to make better decisions, and one of the easiest ways to do so is by adding more and better data to their decision-making process. But how can they evaluate data in the most efficient an...