Origination

Fast, frictionless, risk-aware loan origination solution — attract (and retain) profitable, digitally-savvy customers.

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Overview

An experience worthy of the best customers.

Create a streamlined, omnichannel digital account opening experience for your customers and an efficient, compliant, and low-risk origination process with a loan origination solution (LOS) you’ll never outgrow. Today’s consumers and small business owners are empowered unlike ever before to research, evaluate, and purchase products and services. FICO® Origination Solution for Financial Services allows you to reinvent the origination process, so you can:

  • Deliver a compelling customer experience.
  • Improve profitability without compromising risk standards or constraining growth targets.
  • Adapt quickly to emerging competitive threats and evolving customer preferences.

Features

With a rich feature set of advanced tools, FICO empowers business users to make faster, smarter, customer-focused decisions.

Interact

Improve every customer touchpoint with intelligent communication channels and personalized marketing offers.

Decide

Apply automation and predictive and prescriptive analytics to make more precise, profitable decisions.

Connect

Continually incorporate the most predictive internal and external data.

A loan origination solution you’ll never outgrow

FICO® Origination for Financial Services delivers the only turnkey loan origination solution that fits wherever you are today and efficiently scales for where you’ll go tomorrow. No matter where you are on the digital maturity continuum, start with fundamental origination requirements and grow to build sophisticated, extensible solutions that can be easily enriched with any data, analytics, tools, and applications through FICO’s leading decisioning platform. Future-proof your investment and gain efficient, insight-driven collaboration throughout the customer credit lifecycle and across your lines of business with these capabilities:

Application Processing

Design automated workflows and intuitive user screens. Decrease reliance on technical resources, make changes quickly, and increase speed-to-market.

Lending Decision Strategy

Business users can configure, test, and deploy strategies and lending policies. Build and deploy predictive models, increase speed-to-market with fewer resources, and enable more profitable decisions while managing risk.

Analytic Solutions

Seamlessly deploy pooled, expert, or custom models into the platform. Hosted service provides latest version of FICO® Application Risk Models and FICO® Small Business Scoring Servicesm. Gain world-class analytics to inform decisions, manage risk, and accelerate speed-to-market.

Data Acquisition

Data-source agnostic with support for 100+ pre-built global data providers across a broad geographic range. Integrate predictive internal and external data, increase flexibility, and lower the total cost of ownership.

Omnichannel Customer Communications

Intelligent self-service communication for application status, e-signing, exchanging e-docs, and requesting information via the preferred channel. Increase completion rates, improve engagement, and reduce friction, manual intervention costs, and application abandonment.

Integrated Marketing — Real-Time Prescreen

Business users can create, manage, and deliver targeted marketing offers with an integrated, risk-aware acquisition platform. Execute multi-channel campaigns, manage marketing segmentation strategies and targeted offers, and accelerate speed-to-market.

Application Fraud Management

Identify, investigate, and resolve first- and third-party fraud risks with pre-built models and configurable fraud detection and decisioning rules. Lower fraud losses, reduce customer friction with false positives, and increase efficiency of fraud investigations.

Identity Proofing

Gain a mobile, seamless method for validating identities during customer onboarding and enrolling them as trusted entities. Improve customer experience and reduce friction with the power and convenience of mobile identity verification.

Identity Resolution

Fight fraud with an entity resolution and graph analytics platform. Scan disparate internal and third-party data, leveraging world-class proprietary fuzzy matching algorithms to resolve identities and common relationships among them.

Decision Optimization

Determine the optimal parameters for offers on a customer-by-customer basis. Develop and implement optimized strategies to drive “best offer” decisions and increase profitability.

Powered by the Extensible FICO Platform

The FICO® Decision Management Platform (FICO® Platform) serves as one unified environment for FICO applications and tools that customers use to develop, manage, connect, and enhance decision management solutions. Open and accessible APIs and pre-integrated third-party data and service providers are available to complement or extend the FICO Platform. Start simple with product templates and easily add digital sophistication easily. For example, add authentication measures to omnichannel digital account opening.

Enabling Technologies

With 60+ years of pioneering work in predictive analytics and artificial intelligence, FICO powers our solutions with the most advanced science available.

Platform

Effortless, engaging loan origination powered by the industry-leading FICO Platform. Start simple with configurable templates for fast time-to-value, and then easily add digital sophistication.

Cloud

Provide loan origination that is safe, scalable, and cloud-powered to improve solution flexibility, ROI, and extensibility.

AI, Machine Learning and Advanced Analytics

Drive portfolio profitability for loan origination (without adding risk) through FICO’s pioneering AI and advanced analytic offerings.

Optimization

Simulate, analyze, learn, continually improve. Use prescriptive analytics to optimize loan origination strategies on a customer-by-customer basis to increase profitability, balance constraints, and deepen customer relationships.

Statistics

Our clients have improved their operational efficiency, reduced delinquencies and losses, cut costs, and maintained security and compliance.
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300%
Increase in revenue in the last 12 months
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100%
Increase in application volume capacity
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50%
Increase in new account bookings
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50%
Increase in new account bookings
Origination

How it works

Solve critical challenges and expand the customer acquisition funnel, using industry-leading capabilities across three key areas:

  • Interact. Improve every customer touchpoint with intelligent communication channels and personalized marketing offers.
  • Decide. Apply automation and predictive and prescriptive analytics to make more precise, profitable decisions.
  • Connect. Continually incorporate the most predictive internal and external data.

Blogs

Measuring and Eliminating Customer Friction

A digital transformation resolution for 2020.
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Making The Digital Leap in Banking

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Beyond Generation Z: Digital Account Opening for Everyone

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Reinventing Origination: Fixing the Decisions that Matter

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The Ballad of the Small Banker: An SBA Lenders Experience with PPP Loans

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Looking Ahead and Preparing for a Post-Coronavirus World

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A loan origination solution you’ll never outgrow

Want to learn more about the only turnkey loan origination solution that fits wherever you are today and efficiently scales for where you’ll go tomorrow? Get in touch with one of our experts or request a demo.