Better communication: success in a constrained collections environment

Success in a constrained collections environment

White Paper
Radial circle

Executive Brief

Based the recent Aite Report white paper commissioned by FICO, “Beyond the Call Center: Emerging Strategies for Collecting Consumer Debt,” this is one of three executive briefs that speaks to the biggest strategic trends in debt collection for large US lenders. In this Q&A, Anthony Riggio, Pre-Sales Consultant for Customer Communication Services at FICO, discusses how lenders can overcome obstacles through self-service, omni-channel communication capabilities. Learn how data and analytics provide very valuable insights into how to communicate to a customer or group of customers and the importance of developing a communication strategy that complements an overall risk level in a dynamic and effective manner.
Download your free Executive Brief
Subject to the Privacy Notice I consent to FICO using my contact data provided above to contact me by phone or email to provide information regarding FICO, its products and services, and other similar FICO products and services.
I agree to the Terms and Privacy Notice.

Take the next step

Connect with FICO for answers to all your product and solution questions. We look forward to hearing from you.